Approved indications (e.g., treatment-resistant depression, neuropathic pain) and absolute contraindications (pregnancy, implanted medical devices, epilepsy history).
Appointment Gateway: Submission of health-screened appointment requests triggers clinical team review within 48 hours. No clinician-patient relationship is established online.
1-2. Strictly Prohibited Services
ABSOLUTELY EXCLUDED:
Online diagnosis, prescription issuance, or treatment adjustments;
Emergency medical response (e.g., suicidal ideation or acute psychosis);
Appointments for users under 16 without guardian consent.
2. User Obligations & Data Governance
2-1. Information Accuracy
Mandatory provision of verified identity (e.g., last 4 digits of passport number) and health declarations. Falsified data results in permanent service ban and potential liability under the UK Misrepresentation Act 1967.
2-2. Data Lifecycle Management
Collection Scope: Name, email, phone, basic health questionnaire (e.g., current medications);
Retention & Deletion:
Unsuccessful appointments: Auto-deleted after 30 days;
Completed services: Encrypted storage for ≥10 years per UK Medical Records Retention Standards;
Cross-Border Restriction: Data stored exclusively on UK-based AWS servers.
2-3. Usage Prohibitions
ABSOLUTE RESTRICTIONS:
Reverse engineering algorithms or extracting unpublished clinical data;
Automated script abuse (≥3 submissions/day);
Tampering with displayed CCS efficacy statistics.
3. Service Availability & Technical Support
3-1. Operational Commitment
24/7 information access; appointment submissions may be suspended during 00:00–02:00 GMT for maintenance.
3-2. Third-Party Failures
No liability for outages caused by AWS or NHS network failures.
4. Disclaimers & Liability Limits
4-1. No Treatment Guarantee
CCS therapy is not universally effective. Clinical studies cited may be superseded by new evidence – users should verify via PubMed.
4-2. Third-Party Content
External links (e.g., academic journals) are solely responsible for their content accuracy.
4-3. Statutory Cap
Maximum compensation for user claims: **£100** (Consumer Rights Act 2015, Section 65).
5. Intellectual Property & Content Use
5-1. Protected Assets
All text, CCS diagrams, treatment videos, and logos are copyrighted. Commercial use requires written authorization.
